Friday, 10/26/2018
- ID
- 8dc05b8f-40fe-4ee2-acf1-475f29730209
11:31 Blame
In a call to create an improvement plan with Kyna this morning. She's in pain. The frustration that she felt with the operation of the pop health was palpable on her face. I have had some opportunity to reflect on what good leadership is, and in my mind have been critical of Kyna. But I think part of the problem is that she's generally under a tremendous stress load to deliver certain things, and can't figure out why things aren't work.
What does that mean? It means that I ought to be helping her understand. Rather than look for pie in the sky solutions to problems. I should be making sure that whatever outcomes we have in Pop Health, the impact on our stakeholders is at the very least understood, if not minimal.