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Editing journals/2022_08_11.org

#+title: 2022-08-11

* Tasks
** DONE Support call about Jumpcloud for 72825 :15five:support:
<2022-08-11 Thu>

Resolution turned out to be making sure the Jumpcloud metadata was copied into
15Five, that the 15five metadata was uploaded to Jumpcloud, and that whatever
the Entity ID was set in the 15Five metadata, that it match the metadata in the
Jumpcloud downloaded metadata.

** DONE Support tools meeting :15five:meeting:
<2022-08-11 Thu 10:30-11:30>
+ Account owner is hard to scan for in Django admin
  + Account owner also requires adding JSON to user preferences
  + Can we add a "Account creator" read-only field on Company page?
  + Then add a small tool for updating it
+ Things that involve updating things in JSON, easy place to improve tools
  + Need to be motivated to keep customer relationship with a single person
** DONE Escalations sync :15five:meeting:
<2022-08-11 Thu 11:30-12:30>

+ What we need from Service Cloud
  - More workflow statuses
  - Ability to create a Jira ticket from a form and connect it to SC
  -

** DONE Review Abdul Kahn's THT :15five:admin:
<2022-08-11 Thu>

https://docs.google.com/document/d/1kxmyAOA_GZTiorsawZlqKpY7cebDqqQsS3u1G7nlEq4/edit

** DONE Review Lex William's THT :15five:admin:
<2022-08-11 Thu>

https://docs.google.com/document/d/1Dq3oJ2IDJXTVosjeFkEgxj8e1Z-bzdRL8r1R2tpb3GA/edit
* Timeline

- Note taken on [2022-08-11 Thu 15:03]

Took the kids to eat at Erbs and Gerbs today :D ... I don't think it made the
  impact on the kids, but it was a nice piece of nostalgia to leave Appleton
  with. We're on the road now to Oceola on our way to Chelsea's farm

- Note taken on [2022-08-11 Thu 12:35]

Sitting on a patio behind our Appleton, WI AirBNB and it's delightful.